Shipping Info

Please feel free to contact us for a customised shipping quote, email sales@tkoproducts.com.au or call Bron 0414 863 444.

ALL COMMERCIAL (address must be open between 9am-4pm) addresses need unloading facilites eg FORKLIFT or Tail Lift truck needs to be added at an additional cost. Any additional cost will be passed on via invoice.

In your cart when checking out if you select “customize freight quote” option, we will search for the cheapest possible freight option to you then will send you an invoice or an email with your different freight options.

Please contact us with any freight questions - 0414 863 444 or sales@TKOproducts.com.au

We ship all over Australia and pride ourselves on giving you the best possible freight pricing on our products.

ALL FIRE PITS are FREE shipping. (anything over 35kg will be delivered to local depot for collection)

Shipping to remote areas and Northern Territory will require the freight charges to be calculated, please contact us for a freight quote.

Some remote areas will require pick up from a depot.

How long will I wait for my order?

Different locations will have shorter or longer waiting times. The average delivery time is 2-14 days.

Also please be aware once the freight has left our warehouses it is then in the hands of the freight companies, we generally do not have any issues of delays in freight but sometimes freight can be delayed due to unforeseen circumstances out of our control. We will always chase up freight and monitor deliveries but as stated it is the hands of the freight companies once it leaves us.

Please call us on 0414 863 444  with any questions.

 Feel free to contact us for delivery times to your area.

Freight is dispatched Monday-Friday from our Brisbane or Perth warehouse.

Do you offer international shipping?

At this time TKO Products does not ship outside of Australia.

This information is subject to change without notice.